Privacy Policy

Privacy Policy for doodop AB

doodop AB values your personal privacy and always processes your personal data securely. Here we describe why we need certain data and how we use it. This policy applies to customers of doodop AB, visitors to our website, members of our customer program, and subscribers to newsletters and marketing mailings.

What personal data does in a nutshell:

1. A better customer experience
   Your personal data helps doodop AB make your shopping experience more personal and smooth.

2. Safety first!
   We always protect your data and work to ensure you feel secure with how we handle it.

3. You decide
   No unnecessary processing, no spam. We only store your data for as long as needed, or until you ask us to stop, otherwise we delete it.

Personal data is information that can be directly or indirectly linked to you, e.g. name, address, email, phone number, payment details, and purchase history. This also applies to information you provide when contacting our customer service and how you use our site.

Who is responsible for personal data?

Doodop AB, corporate ID no. 5594613670, is the data controller and ensures that all processing complies with the Data Protection Act (GDPR) and other applicable legislation. If you have questions, you can easily contact us using our contact details on the website.

When are we allowed to process your personal data?

We only collect, process, or store personal data if we have a legal basis:

• Fulfillment of contract: We need certain personal data for you to be able to purchase our products.

• Legitimate interest: We may use data for service and development if it is justified and does not infringe on your privacy.

• Legal obligation: We sometimes store and process personal data to comply with legal requirements, e.g., the Accounting Act.

• Consent: In cases where you give us specific consent, we only store the data for that purpose.

How do we process your data and why?

We process personal data to handle orders, deliveries, payments, as well as complaints and customer service. We also use some data for marketing and statistics, but never unnecessarily and always with respect for your privacy.

Storage period

We store personal data for as long as required by law or to handle any complaints (normally 36 months), or as long as you are a customer/subscriber with us.

Your rights

As a customer, you have the right to:

• Request a register extract of the personal data we process

• Request rectification or erasure of inaccurate data

• Have your data erased according to applicable law, or to object to certain processing

• Withdraw consent

• Contact us or the Swedish Authority for Privacy Protection (IMY) with complaints

Sharing of personal data

We share your data with suppliers such as shipping companies, payment providers, and IT partners, only where necessary and according to agreements. All processing takes place in accordance with GDPR.

Cookies

We use cookies to improve your experience and analyze traffic on our website. You can always change your cookie settings and read more in our cookie policy.